Pravidlá poskytovania refundácií

Returns Process

you have the right to return any items bought or cancel your order within 7 days of receipt. Simply take the parcel to your closest post off or any courier.Please note that free promotional items received with another purchased item will also be required to be returned.

Please keep your receipt for proof of postage, as your unwanted items are your responsibility until they reach our warehouse.

We can only offer a refund on the basis that items are returned clean, un opened, have all their tags on and are in resell-able condition.

Please note items received back to us in unsatisfactory condition and not eligible for a full refund can be returned back to you but will require an additional shipping charge of €3.99. Our customer service team will contact you to arrange payment.

Return Address

Please send all returning goods to:

56/350 Chalupkova

Presov, 08005

Slovak Republic

Refunds

Providing the goods are sent back in the original condition and upon receipt of the returned item/s, we will issue a full refund less the original/standard delivery charge and any return label charges if applicable.

We will process the refund within 3 to 5 working days of us receiving the goods using the original payment method. Due to banking processing time it can take longer than this for the funds to return to your account; processing times can vary between banks.

Exchanges

Unfortunately, we cannot offer exchanges for any of the returned goods. Upon receipt of the returned goods, we will issue a full refund less the original/standard delivery charge. Should you wish to have a different size/colour/style, please place a new order on our website.